ZENRITHOS Money Back Guarantee Policy
At ZENRITHOS, we are committed to ensuring your utmost satisfaction with our products and services. Our Money Back Guarantee offers you peace of mind when making a purchase from us. Below outlines the key aspects of our guarantee policy:
Eligibility for a Refund
- You are eligible for a refund if the product is returned to ZENRITHOS in its original condition within 30 days of purchase.
- Proof of purchase, such as an order confirmation receipt, is required for all refunds.
- Products marked as "Final Sale" are non-refundable.
Refund Process
- To initiate a refund, please contact ZENRITHOS Customer Support at support@zenrithos.com with your order details.
- Upon approval, you will receive instructions on how to return the product to us.
- Refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to reflect in your account.
Exceptions and Special Conditions
- Shipping and handling fees are non-refundable, except in cases of defective or incorrect items shipped by ZENRITHOS.
- Customized or personalized products are non-refundable unless they arrive damaged or defective.
Contact ZENRITHOS
If you have any questions or need further clarification regarding our Money Back Guarantee, please do not hesitate to reach out to our Customer Support team. You can contact us via email at support@zenrithos.com or by phone at (555) 123-7890, Monday through Friday, 9:00 AM to 5:00 PM EST.
Thank you for choosing ZENRITHOS. We appreciate your business and are committed to providing you with the highest level of service and satisfaction.